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At Incom Direct we offer a range of modern and legacy business phones from all the main manufacturers, including BT, Yealink, Alphacom, Avaya, Poly, Cisco, and Mitel. As well as brand new, we can also offer most models in a refurbished option with the same warranty as new!
We offer a trade-in programme against your old equipment and a recycling service. Contact us for more details of how this works. As well as a range of business phones, we also offer a range of Special environment and ruggedised telephones for public and private businesses.
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What is a VoIP phone
A VoIP phone lets you make voice calls over the internet instead of traditional phone lines, offering better flexibility and cost savings.
What is the difference between IP and SIP phones?
IP phones connect to your network for VoIP calling, while SIP phones use a specific protocol (SIP) to initiate and manage voice and video calls over the internet.
Do I need a VoIP provider to use these phones?
Yes, you’ll need a VoIP service provider or a SIP trunking service to connect your phones to external networks for calling.
Are VoIP phones compatible with Microsoft Teams or Zoom?
Some models are certified or designed to integrate with Teams, Zoom, and other UC platforms. Look for Teams-certified phones for full compatibility.
Can I use VoIP phones with my existing PBX?
Yes, many VoIP phones can connect to an IP-PBX or work with hybrid systems using SIP trunks or adapters.
Are VoIP and SIP phones secure
Yes, modern VoIP and SIP phones support encryption protocols and firewall configurations to ensure secure communication.
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